Your Personal Information
In running and maintaining our website we may collect information provided voluntarily by you e.g. when you complete a contact form, providing your name, email, telephone number and other information.
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR). If you would like a copy of the information held on you please write to us at the address above.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
We do not store credit card details nor do we share customer details with any 3rd parties, other than that stated in our Fair Processing Notice [insert link].
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
SkinViva use google analytics in order to learn more about our website visitors’ interaction with our website, including Google Analytics Demographics and Interest Reporting. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.
Via cookies, we may collect information about your computer, including your IP address, operating system and browser type, for system administration and to create reports. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site. Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.
Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.
You can opt-out of remarketing by visiting this link: https://www.facebook.com/ads/website_custom_audiences/
Cookies and online advertising
How to find and control your cookies
Internet Explorer Choose Tools, then Internet Options, Click the Privacy tab, Click on the ‘Advanced’ button, Check the ‘Override automatic cookie handing’ box and select Accept, Block or Prompt for action as appropriate.
Mozilla Firefox Choose Tools, then Options… Privacy, Cookies, Set your options as required
Opera 8+ Choose Tools, then Preferences, Advanced, Select Cookies, Select your settings using the available options
Safari Choose Safari, then Preferences, Security, Select options by Accept Cookies as required.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.