Children & Lateness Policy


Our clinic has not been designed with children in mind, so we would prefer that you don’t bring children to your appointment. However, if it cannot be avoided, please bring another responsible adult along with you to look after any children aged 12 or under. Children are not allowed in clinic rooms at all, and cannot be left alone in any other areas of the clinic. Our staff cannot look after children. Thank you for your understanding.


We understand that sometimes you might run late for your appointment. Unfortunately our diaries are usually so fully booked that lateness can impact on the next client, so we cannot guarantee that the Clinician will still be able to see you if you are more than 15 minutes’ late. We will gladly rebook you for another occasion, but if you have paid a deposit for the appointment, you would lose that deposit.